To Drop or Not to Drop the Drop Box

Apartment rent drop box“But I put it in the drop box!” “Yes you did but it was after the due date.” But, it was in there before you opened your office this morning”

The all to familiar ring around the first of the month. Time to pay the rent and the drop box is the perfect scape goat for would be late payers.

My question: Do we need a drop box? Should we take them away and force payment during business hours only?

I am an advocate for it. Not because I want to make it hard for people to pay their rent. Not because I have a mean spirit. It’s rather because I’ve had thousands of dollars stolen from drop boxes over the years. I’ve heard every single excuse in the book relating to missing checks and money orders. I’ve even had a few drop boxes come up missing.

With the advancement of technologies; I think it is time to join the ranks of drop box as not an option for paying rent.

What are your thoughts?

Author: Mike Brewer

Out to put a dent in the multifamily universe. Love compelling conversation...