Apartment Customer Service Category

July 6, 2016
0

Episode 3 |ApartmentHacker | Disrupters are Disrupting

Uber and Airbnb disrupting our definition of the customer experience.

June 10, 2016
0

Episode 2 | ApartmentHacker | One Per Hundred

Responding to some thoughts on the topic of – one per hundred. If you’ve been in the business for any…

January 30, 2016
4

Facebook Go-Live: Good and Bad for Multifamily

I can see Facebook Go-Live used as a way to advocate and annihilate your property management brand.

October 23, 2015
1

Starbucks: Beginning of the End

Is it the beggining of the end for Starbucks?

May 4, 2015
0

And One – Idea

Take this as an opportunity to respond +1.

April 21, 2015
0

Wow Them in the Rain

Next time it rains, meet your customer/resident in the parking lot with an umbrella. Yes – before they get out…

February 15, 2015
4

And one…

You’ve undoubtedly seen the “and one” in a basketball game.¬†A player¬†drives the lane, takes a hack and makes a hoop;…

February 13, 2015
0

Whose Job is it Anyway?

How many times have you walked into a place of business only to be turned away because the guy/gal in…

June 9, 2014
0

They’re Here

They’re here and will be the Center of your Universe for the next 25 years.

May 20, 2014
0

It’s all about under the stove and behind the fridge

I am one of those inspect what you inspect types. And when it comes to unit turns; I expect absolute…