My Take on Reputation Management

Can we get on to more compelling stuff in the multifamily space?

Reputation Management = All You Really Need to Know You Learned in Kindergarten:

Mike Brewer, Property Management, Reputation Management“These are the things I learned (in Kindergarten) – Robert Fulghum (not an affiliate link)

1. Share everything.
2. Play fair.
3. Don’t hit people.
4. Put things back where you found them.
5. CLEAN UP YOUR OWN MESS.
6. Don’t take things that aren’t yours.
7. Say you’re SORRY when you HURT somebody.
8. Wash your hands before you eat.
9. Flush.
10. Warm cookies and cold milk are good for you.
11. Live a balanced life – learn some and drink some and draw some and paint some and sing and dance and play and work everyday some.
12. Take a nap every afternoon.
13. When you go out into the world, watch out for traffic, hold hands, and stick together.
14. Be aware of wonder. Remember the little seed in the Styrofoam cup: The roots go down and the plant goes up and nobody really knows how or why, but we are all like that.
15. Goldfish and hamster and white mice and even the little seed in the Styrofoam cup – they all die. So do we.
16. And then remember the Dick-and-Jane books and the first word you learned – the biggest word of all – LOOK.”

Boom Done

This seems like price of entry sort of stuff to me.

Can we get on to more compelling stuff in the multifamily space?

Your I’m sorry, please, thank you, excuse me, can I help you with that Multifamily Maniac,

M

#apartmentmarketing: Focus on the Needs

Sometimes a little simple is a lot better.

Remarkable social media content and great sales copy are pretty much the same – plain spoken words designed to focus on the needs of the reader, listener, or viewer. – Brian Clark

We have all been there – staring at a blank page waiting, wondering, wanting something brilliant to pop into our mind so we can dazzle the socks off of our constituents. And, it doesn’t come. Or, it comes in faster than you can get your fingers to move so once complete it seems all over the board and useful to no one. Worst of all we are not patient for things that come anon as it’s a yesterday economy…

Simple is better

Sometimes a little simple is a lot better. Robert Fulghum summed it up best in his book; All I really need to know I learned in kindergarten:

  • Share everything.
  • Play fair.
  • Don’t hit people.
  • Put things back where you found them.
  • Clean up your own mess.
  • Don’t take things that aren’t yours.
  • Say you’re sorry when you hurt somebody.
  • Wash your hands before you eat.
  • Flush.
  • Warm cookies and cold milk are good for you.
  • Live a balanced life – learn some and think some and draw and paint and sing and dance and play and work every day some.
  • Take a nap every afternoon.
  • When you go out in the world, watch out for traffic, hold hands and stick together.
  • Be aware of wonder. Remember the little seed in the Styrofoam cup: the roots go down and the plant goes up and nobody really knows how or why, but we are all like that.
  • Goldfish and hamsters and white mice and even the little seed in the Styrofoam cup – they all die. So do we.
  • And then remember the Dick-and-Jane books and the first word you learned – the biggest word of all – LOOK